St. Claires Hospital
415 West 51 Street (between 9th and 10th avenue)
428 West 59th Street (10th Avenue)
NY Hotel Urgent Medical Services
Please call 212-737-1212 for medical assistance.
NY Hotel Urgent Medical Services is a panel of board-certified, university-affiliated, multilingual physicians who provide comprehensive in room medical care to travelers in New York City. Travelers who become ill have 24-hour access (7 days a week, including all holidays) to internists, pediatricians, obstetricians, surgeons, dentists, chiropractors, acupuncturists, and other specialists. Within minutes of calling NY Hotel Urgent Medical Services, travelers are contacted, via phone, by a physician. Travelers are usually seen by a physician within the hour or at the patients requested time.
NY Hotel Urgent Medical Services is a convenient alternative to a costly emergency room visit with a long wait in uncomfortable surroundings. We provide medical care in the comfort and safety of the patient’s hotel room or flat. All patients receive a comprehensive examination unless a straightforward, minor problem is noted. Our hotel doctors are equipped for most emergencies and carry portable medical equipment including electrocardiographs, spirometers, and nebulizers. Blood tests, rapid strep throat tests, urinalysis, bedside stool examinations, and pregnancy tests are available. Additionally, travelers needing medication refills are accommodated. Most medications are immediately available; however, if a particular medication is not on hand, it will be ordered and delivered at any hour.
If a patient requires hospitalization, the doctor admits the patient to the hospital and becomes the patient’s attending physician. A private and reliable ambulance service is used to transport patients in critical situations.
Our services are personalized to the needs of our patients. We arrange for nurses to attend to patients in hotels if further assistance is needed. We also assist in obtaining wheelchairs, oxygen tanks, and other home healthcare products. NY Hotel Urgent Medical Services assures appropriate follow-up care and maintains contact with all patients until they are well. We contact the patient's own physician to assure continuity of care, even when abroad.
Urgent Care Center
Travelers who are not confined to bed and who feel that a hotel call is unnecessary can schedule an appointment at our urgent care facility. Our warm, comfortable urgent care center is available, by arrangement, 24 hours a day (7 days a week, including weekends and all holidays) and is less costly than a hotel call. Immediate medical care is provided by appointment only. Our schedule is unfortunately unable to accommodate walk-in appointments. Minor emergencies will be accommodated on a triage basis.
Of course, if you are experiencing a true medical emergency (chest pain, difficulty breathing, hemorrhage, labor, etc.) please activate EMS by calling 911 on your telephone or go directly to the emergency room of your nearest hospital.