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Shipping And Receiving

Shipping And Receiving

Packages for functions may be delivered to the hotel up to 3 days prior to the event/convention. Arrangements must be made through your Catering/Event Manager. Please note that the hotel does not provide storage facilities.
Please do not ship valuables. We cannot be responsible for contents.

Shipping Address
Name (of person who will be on-site)
Company Name
C/O Hilton New York
1335 Avenue of the Americas
New York, NY 10019
Attention: Package Room
Hold for Guest Arrival
Delivery Date & Destination

Hours of Operation
Monday to Saturday 7AM – 8PM
Sunday 8AM – 6PM
Hours may vary depending on Hotel Convention Business.

Shipping, Receiving & Storage Processing Fees:
Boxes up to 15 lbs.
$4.00 per box
Boxes 16 to 30lbs.
$6.00 per box
Boxes 31 to 50 lbs.
$12.00 per box
Boxes 51 o 75 lbs.
$18.00 per box
Boxes 76 to 99 lbs.
$25.00 per box
Boxes 100 lbs or more
$25.00 per box plus $.20 per pound over 100 lbs
Display Cases
$35.00 each
Additional $60.00 per pallet
Based on quantity and size of parcel
*Prices Subject to change without notice
*Packages for Exhibit booths must come in with the Drayage company contracted for the event*

We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages.

No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

Shipping from the (Name)

Federal express
For next day or second day you must have an account number or a credit card.

For next day or second day service, guest must call UPS and give information where boxes are to be shipped. UPS will inform guest of the cost. Guest can leave cash, check, or money order for shipping. UPS will pick up packages the FOLLOWING DAY

Airborne Express
Next day or Second Day service
Guest must have account number or credit card.


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New York Hilton Midtown | 1335 Avenue of the Americas, New York, New York 10019 | 212 261-5753